These Terms of Service ("Terms") are a legal agreement between you ("User", "you") and Terve Elo Oy ("we", "us", "SaveElectro"), the operator of the SaveElectro service at saveelectro.com.
| Company | Terve Elo Oy |
| Business ID | 2549108-8 |
| EORI | FI25491088 |
| Registered address | c/o Yritystoiminnan Ratkaisijat, Olavinkatu 52, 57100 Savonlinna, Finland |
| Registered | April 2013, Savonlinna, Finland |
| Contact | [email protected] |
By creating an account or using the SaveElectro service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the service.
SaveElectro is a digital service that displays real-time and day-ahead electricity spot prices from the Nord Pool exchange for Finland, Sweden, Norway, Denmark, Estonia, Latvia, and Lithuania. Based on your household settings and appliances, SaveElectro provides timing recommendations to help you run appliances during cheaper price periods.
SaveElectro is mainly an informational and advisory service. It does not operate any electrical appliance on its own. All decisions about when and how to use electrical appliances remain with the user.
If you choose to connect a supported device (for example a Shelly relay, smart plug or sensor), SaveElectro can send on/off requests to that device, read its measurements, and send you alerts. Only devices you connect yourself are ever switched, and you can disconnect them at any time. Device automation is also governed by the Automation Terms, which you confirm on the Automation page before connecting a device. If the Automation Terms and these Terms conflict on device automation, the Automation Terms prevail.
Electricity price data is sourced from Nord Pool and updated regularly. We do not guarantee the completeness, accuracy, or timeliness of the data. Price data may be delayed, incomplete, or unavailable due to circumstances outside our control.
The Free plan is available at no charge and includes:
The Premium plan is available by paid subscription and includes all Free plan features plus additional features as described on the pricing page. Premium features include but are not limited to: unlimited households and appliances, consecutive hour window optimisation, weekly routine planner, evening review, real contract price calculation, monthly savings report, family and caretaker notifications, cottage arrival planner, and power conflict groups.
Every new Premium subscription begins with a 14-day free trial. Your payment method is collected at signup but no charge is made until day 15. Full Premium access is granted immediately from day 1 of the trial. By providing your payment details and starting the trial you agree that if you do not cancel before the trial ends, you will be charged on day 15 and that charge constitutes a binding subscription contract. The trial is available once per person and cannot be restarted by re-registering with a different email address. An account gets one free Premium period in total: the 14-day trial or the 14 free days included with a Price Light plug, whichever comes first. During any free period, WhatsApp alerts are not included (they start with the first payment); email and Telegram alerts work as usual.
To use SaveElectro you must create an account with a valid email address. You are responsible for:
You must be at least 18 years old to create a paid account. Free accounts require a minimum age of 16. One person may not maintain multiple accounts to circumvent Free plan limits.
We reserve the right to suspend or terminate accounts that violate these Terms, are used for fraudulent purposes, or have been inactive for more than 24 consecutive months.
Premium plan subscriptions are billed in advance, monthly or yearly, at the price displayed on the pricing page at the time of subscription. The current price is €3.90 per month or €39 per year.
Payments are processed by Stripe and PayPal. We do not store, access, or process payment card or bank account details. All payment data is handled exclusively by the respective payment provider under their own terms of service and privacy policy.
Devices and installation visits you order from us (for example the Price Light plug) are covered by our Refund and Returns Policy, including your 14-day right to cancel a device purchase.
VAT is applied according to the applicable rate in your country of residence as required by EU digital services VAT regulations (EU VAT Directive 2006/112/EC as amended). The applicable VAT rate is calculated at checkout.
If a payment fails, we will attempt to notify you by email. If payment is not received within 7 days of the due date, your account will be downgraded to the Free plan. Your data and settings are retained and your account will be upgraded again upon successful payment.
We reserve the right to change the subscription price. We will notify you at least 30 days in advance of any price change. If you do not wish to continue at the new price, you may cancel your subscription before the change takes effect.
Every new Premium subscription begins with a 14-day free trial. Your payment method is collected at signup but no charge is made during the trial period. You may cancel at any time before the trial ends via Settings → Plan & Billing → Cancel subscription — if you cancel before day 15, you are never charged.
The free trial is available once per person. It cannot be restarted by re-registering with a different email address or payment method.
You may cancel your paid Premium subscription at any time via Settings → Plan & Billing → Cancel subscription. Cancellation takes effect at the end of the current billing period. You retain Premium access until that date. No refunds are issued for the unused portion of a paid monthly period. You had 14 days of free access to evaluate the service before any charge was made — failure to cancel during that period is treated as a binding purchase decision.
You may withdraw from the Premium subscription within 14 days of your first charge without giving a reason. Use Withdraw from contract here in Settings → Plan & Billing (shown for as long as you can withdraw), or write to [email protected] stating clearly that you wish to withdraw. You get a receipt by email with the date and time.
When you withdraw, Premium ends at once and we refund the first charge in full to the same card, even if you have already used Premium. During the free trial nothing has been charged: withdrawing simply ends Premium and your card is not charged. Your account and data stay, and you can keep using the Free plan.
The combination of the 14-day free trial and the 14-day withdrawal period means you have up to 28 days from signup to decide whether SaveElectro is right for you, with full access throughout.
Devices and installation visits bought from us have their own 14-day right to cancel, described in the Refund and Returns Policy.
We reserve the right to terminate your subscription and account if you breach these Terms, including any attempt to abuse the free trial by re-registering to obtain multiple trials. In such cases, no refund will be issued for any remaining subscription period.
We reserve the right to modify, update, or change any aspect of the SaveElectro service at any time, including but not limited to:
For material changes that significantly affect the Premium plan, we will provide at least 30 days' notice by email and via the dashboard. For minor changes or improvements, no advance notice is required.
In the event of permanent discontinuation of the service:
In the event of a temporary suspension for maintenance, security, or technical reasons, we will restore the service as promptly as practicable. For suspensions exceeding 72 hours, we will notify users by email.
Terve Elo Oy shall not be liable for any losses, damages, or inconvenience arising from the suspension or discontinuation of the service beyond the refund obligations stated above.
You agree not to use SaveElectro to:
Violation of these rules may result in immediate account suspension without refund.
SaveElectro is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
Electricity spot prices are determined by Nord Pool and market conditions entirely outside our control. Actual savings depend on your electricity contract, network charges, taxes, and usage patterns which vary by household.
To the maximum extent permitted by applicable law, Terve Elo Oy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use SaveElectro, including but not limited to loss of savings, loss of data, or business interruption.
Our total liability to you for any claim arising from these Terms or the service shall not exceed the amount you paid for the service in the 3 months preceding the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable mandatory consumer protection law in your country of residence.
SaveElectro is available in 7 countries. The following country-specific consumer protections apply in addition to the general terms above. In the event of a conflict between these country-specific provisions and the general terms, the country-specific provisions prevail for users in that country.
These Terms are governed by and construed in accordance with the laws of Finland, without regard to conflict of law principles.
Any disputes arising from these Terms or the service that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the District Court of South Savo (Etelä-Savon käräjäoikeus), unless mandatory consumer protection laws in your country of residence provide otherwise.
For consumer disputes, the applicable country-specific consumer dispute resolution mechanisms described in Section 12 take precedence over court proceedings where legally required.
When we update these Terms:
Continued use of SaveElectro after the effective date of revised Terms constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the service and, if you are a Premium subscriber, cancel your subscription before the changes take effect to receive a prorated refund for the unused portion.
For questions, complaints, or notices regarding these Terms, please contact:
We aim to respond to all inquiries within 5 business days.