Privacy Policy β€” SaveElectro
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Privacy Policy

πŸ“… Effective date: 1 May 2025 πŸ”„ Last updated: 14 May 2026 🌍 Applies to: saveelectro.com
Plain language summary
We collect only what we need to provide the service. We do not sell your data. We do not share it with advertisers. Your payment details are handled exclusively by Stripe and PayPal β€” we never see or store them. You can request deletion of your account and all associated data at any time.

01 Who We Are

SaveElectro is a service operated by Terve Elo Oy, a company registered in Finland.

Company nameTerve Elo Oy
Business ID2549108-8
EORI numberFI25491088
Registered addressSallinjoentie 134, 58830 ParkumΓ€ki, Finland
RegisteredApril 2013, Savonlinna, Finland
Privacy contact[email protected]

Terve Elo Oy is the data controller for all personal data processed through the SaveElectro service under the EU General Data Protection Regulation (GDPR), Regulation (EU) 2016/679.

02 Data We Collect

Account data

  • Name and email address β€” provided at registration, used for login and service communications
  • Password β€” stored as a cryptographic hash; we cannot read your password
  • Phone number β€” optional, Premium plan only, used for SMS fallback notifications
  • Country β€” selected at registration, determines which electricity market data we display

Household and appliance data

  • Household nickname, type (home, cottage, rental), and country
  • Appliance types, names, power consumption (kWh), and typical usage duration
  • Weekly usage routines you configure
  • Price alert thresholds you set

Usage data

  • Actions confirmed, reminded, or skipped via the dashboard
  • Notification interaction events (opened, dismissed)
  • Login timestamps and session data

Technical data

  • IP address (used for security and fraud prevention, not for advertising)
  • Browser type and operating system
  • Device type

Payment data

We do not collect or store payment card details, bank account numbers, or any payment credentials. All payment processing is handled exclusively by Stripe and PayPal. See Section 4 for details.

03 How We Use Your Data

PurposeData usedLegal basis
Providing the serviceAccount, household, appliance dataContract performance
Price calculations and recommendationsCountry, appliance settingsContract performance
Sending price alerts and appliance notificationsEmail address or Telegram chat ID, alert settingsContract performance + consent
Sending morning and evening review emailsEmail address, notification preferencesContract performance + consent
Managing your subscriptionEmail, plan statusContract performance
Analytics and service improvementAnonymised usage dataLegitimate interest
Security and fraud preventionIP address, login dataLegitimate interest
Legal complianceAs required by applicable lawLegal obligation

We do not use your data for advertising, profiling for third parties, or automated decision-making that produces legal or similarly significant effects.

04 Third-Party Services

We use the following third-party services to operate SaveElectro. Each is a data processor acting on our behalf under a data processing agreement, or an independent controller for their own processing activities.

ServicePurposeData sharedLocation
Payments
StripePayment processing, subscription managementName, email, payment details (processed directly by Stripe)EU / USA
PayPalPayment processing, subscription managementName, email, payment details (processed directly by PayPal)EU / USA
Notification channels
TelegramOptional price alert channel (user opt-in only)Telegram chat ID, alert message contentUSA / EU (SCCs applied)
WhatsApp (Meta)Optional price alert channel β€” coming soon, not yet activePhone number, alert message content (when enabled)USA / EU (SCCs applied)
Viber (Rakuten)Optional price alert channel β€” coming soon, not yet activePhone number, alert message content (when enabled)EU / USA (SCCs applied)
Email delivery
FluentSMTPTransactional email delivery (notifications, reviews, account emails)Email address, message contentEU server
Analytics
Google AnalyticsWebsite usage analyticsAnonymised usage data, cookiesEU / USA
Bing / Microsoft ClaritySearch visibility, session analyticsAnonymised usage data, cookiesEU / USA
Infrastructure & platform
Hostinger VPSServer hosting and data storageAll service data stored on serverLatvia, EU
cron-job.orgScheduled task execution (triggering price checks, notification dispatch)No personal data β€” HTTP endpoint calls onlyEU
WordPressCMS platformAccount and session data as needed for platform operationEU server
WooCommerceSubscription and e-commerce managementName, email, subscription status, order metadataEU server
PolylangMultilingual content (no user data processing)No personal dataEU server
Contact Form 7Contact form submissionsName, email, message content (submitted voluntarily)EU server
Other WordPress pluginsSite operation, security, performanceMinimal technical data (IP, session) as required for operationEU server
Data transfers outside the EU
Some third-party services (Stripe, PayPal, Telegram, WhatsApp, Viber, Google, Microsoft) may process data in the United States. Such transfers are governed by Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an adequate level of data protection. WhatsApp and Viber are not yet active β€” this notice is provided for transparency ahead of their introduction.

We do not sell, rent, or trade your personal data to any third party for marketing or advertising purposes.

05 Data Storage and Retention

Your data is stored on a Hostinger VPS server located in Latvia, European Union. All data is stored within the EU/EEA and subject to GDPR protections.

Retention periods

Data typeRetention period
Account dataUntil account deletion, then 30 days for backup purge
Household and appliance dataUntil account deletion
Usage and action logs12 months rolling
Payment records7 years (Finnish accounting law requirement)
Security logs90 days

Payment records are retained for 7 years as required by Finnish accounting legislation (Kirjanpitolaki 1336/1997), even after account deletion. Only transaction metadata (date, amount, reference) is retained β€” no payment card data.

06 Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights. To exercise any of them, contact us at [email protected]. We will respond within 30 days.

  • Right of access β€” request a copy of all personal data we hold about you
  • Right to rectification β€” correct inaccurate or incomplete data
  • Right to erasure β€” request deletion of your account and personal data (subject to legal retention obligations)
  • Right to restriction β€” request that we limit processing of your data in certain circumstances
  • Right to data portability β€” receive your data in a structured, machine-readable format
  • Right to object β€” object to processing based on legitimate interest
  • Right to withdraw consent β€” withdraw consent for notification emails or Telegram alerts at any time via Settings

You also have the right to lodge a complaint with the Finnish data protection supervisory authority:

Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman)
Website: tietosuoja.fi
Email: [email protected]
Address: PL 800, 00531 Helsinki, Finland

07 Cookies and Analytics

We use cookies and similar technologies to operate the service and understand how it is used.

Cookie typePurposeCan be declined
Essential / sessionLogin session, security tokensNo β€” required for service
PreferenceLanguage, country, UI settingsNo β€” required for service
Google AnalyticsAnonymised usage statisticsYes β€” via cookie banner
Bing / MicrosoftSearch and analyticsYes β€” via cookie banner

Analytics cookies collect data in anonymised or aggregated form. We have configured Google Analytics with IP anonymisation enabled. We do not use advertising cookies or retargeting pixels.

08 Notifications

SaveElectro sends notifications by email and, optionally, via Telegram. No push notification services or device tokens are used.

Email notifications

All registered users receive morning review emails at their account email address. Premium users may also enable evening review emails. Price alerts (below threshold, above threshold, negative price, spike) are sent by email unless Telegram is configured as the active alert channel. Email notifications can be managed via Settings β†’ Notifications.

Telegram notifications (optional)

Users may optionally connect a Telegram account to receive price alerts via Telegram instead of email. To do this, a Telegram chat ID is provided by the user and stored against the account. Only the chat ID is stored β€” no other Telegram account data is accessed or retained. Morning and evening reviews are always sent by email regardless of the Telegram setting.

Telegram is an independent service operated by Telegram FZ LLC. When alerts are delivered via Telegram, message content is processed by Telegram's servers. See Telegram's Privacy Policy for details.

You can disconnect Telegram at any time via Settings β†’ Notifications β†’ Change channel. Disconnecting deletes your stored chat ID from our system.

09 Children

SaveElectro is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at [email protected] and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address registered on your account) and by displaying a notice on the SaveElectro dashboard at least 14 days before the changes take effect.

The current version of this policy is always available at saveelectro.com/privacy/. The effective date at the top of this page indicates when the current version came into force.

Continued use of the service after the effective date of a revised policy constitutes your acceptance of the changes.

11 Contact

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Terve Elo Oy β€” Data Controller
Email: [email protected]
Address: Sallinjoentie 134, 58830 ParkumΓ€ki, Finland
Business ID: 2549108-8

We aim to respond to all privacy-related requests within 30 days. For complex requests, we may extend this by a further 60 days, in which case we will inform you of the extension and the reason.

Β© 2026 Terve Elo Oy. All rights reserved.
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